Maytag Neptune Dryer Control Panel Reset Procedure Explained (4 Simple Reset Options)

Does your Maytag Neptune dryer seem a little out of sorts? Perhaps the buttons aren’t responding, error codes are flashing, or the cycle selection just isn’t behaving. Before you resign yourself to a mountain of damp laundry, consider a simple solution: resetting the control panel. A reset can often clear temporary glitches and restore your dryer to its hardworking best.

This guide will walk you through various methods for resetting your Maytag Neptune dryer’s control panel. We’ll highlight the steps involved, explain the reasoning behind each method, and offer additional tips to get your dryer humming happily again.

When Would a Reset Be Necessary?

A reset is most effective for addressing temporary control panel glitches, not mechanical issues or problems stemming from external factors. Think of your dryer’s control panel like a computer. Just like any computer, it can accumulate temporary data that sometimes creates hiccups. Resetting the control panel is akin to restarting your computer – it clears this temporary data and allows the system to refresh itself.

Resetting Maytag Neptune Dryer Control Panel can often resolve issues like:

  • Unresponsive buttons or dials
  • Erratic cycle selection
  • Strange error codes
  • Unexpected dryer behavior (e.g., not heating properly, not tumbling)

Safety First: Preparing for the Reset

Before we discuss the reset methods, safety is paramount. Here’s what you’ll need to do:

  • Unplug the Dryer: Locate the power cord and firmly grasp the plug itself, not the cable. Pull the plug straight out of the wall outlet. This completely cuts off power to the dryer, ensuring your safety during the reset process.
  • Turn Off Gas Supply (if applicable): If your Maytag Neptune dryer is a gas model, locate the gas shut-off valve near the dryer’s connection point. Turn the valve clockwise until it stops, effectively stopping the flow of gas.

How to Reset a Maytag Neptune Dryer in 4 Easy Steps

Here are 4 easy ways to reset your Maytag Neptune Dryer:

Method 1: The Power Cycle – A Simple Reboot

The power cycle is the most common and straightforward method for resetting your Maytag Neptune dryer. Here’s how it works:

  • Double-Check It’s Unplugged: After unplugging the dryer as described earlier, take a moment to confirm it’s disconnected from the power source.
  • Wait for 1 Minute: With the dryer unplugged, let it sit for at least one minute. This allows enough time for any temporary data in the control panel’s memory to clear. The longer you wait (up to 5 minutes), the more thorough the memory clear becomes.
  • Reconnect and Power Up: After waiting, firmly plug the power cord back into the wall outlet. You should hear a click indicating a proper connection. Turn the dryer back on using the power button or knob.

The power cycle is a quick and easy reset method that often resolves minor control panel issues. If the problem persists, move on to the next method.

Method 2: Button Combination – A Model-Specific Dance

Some Maytag Neptune dryer models offer a specific button combination to trigger a reset. Here’s how to find out if this applies to your dryer:

  • Consult the User Manual: Your dryer’s user manual is your best friend when it comes to troubleshooting. Locate the manual (either a physical copy or a digital version) and search for information on control panel reset procedures. The manual should specify any button combinations needed for your specific model.
  • Common Combination (for reference only): While the user manual is the ultimate source of truth, some Maytag Neptune dryers might utilize a common button combination like holding the “Wrinkle Control” and “Delicates” buttons simultaneously for 5 seconds. However, remember, this is just a reference point. Always refer to your specific model’s manual for the most accurate information.

Method 3: Hidden Diagnostic Menu – Tread Carefully

Caution: This method is for advanced users only. Messing with hidden menus can alter unintended settings and potentially cause further problems.

A select few Maytag Neptune dryer models might have hidden diagnostic menus accessible through specific button combinations. These menus offer advanced diagnostics and settings that are not intended for everyday use.

We strongly advise against using this method unless you’re comfortable with advanced troubleshooting.  Incorrectly navigating these menus could lead to unintended consequences. If you’re unsure, it’s best to consult a qualified appliance repair technician for assistance.

Method 4: Circuit Breaker Trip – A Simple Check

Sometimes, the culprit behind a seemingly malfunctioning control panel can be a tripped circuit breaker. Here’s how to check:

  • Locate the Circuit Breaker Panel: Find your home’s circuit breaker panel, typically located in a basement, garage, or utility closet.
  • Identify the Dryer Breaker: Look for the circuit breaker labeled “Laundry” or “Dryer.” It should be in the “On” (usually flipped upwards). If the breaker is flipped sideways or downwards (the “Off” position), it has tripped.
  • Reset the Circuit Breaker (if tripped): Carefully flip the breaker all the way to the “On” position. If it holds, your dryer should receive power again. However, if the breaker immediately trips again, there might be a more serious electrical issue requiring professional attention.

Additional Tips for Reset Success

  • Consult the User Manual for Troubleshooting: If none of the reset methods solve your dryer’s problem, it’s time to delve deeper. Refer to your Maytag Neptune dryer’s user manual for troubleshooting steps specific to the error code or issue you’re facing. The manual will provide detailed instructions and potential solutions to common problems.
  • Consider Professional Help: If the user manual doesn’t offer a solution, or if you’re uncomfortable troubleshooting further, it’s best to call in the cavalry. Contact Maytag customer support or a qualified appliance repair technician. They can diagnose the problem and provide a proper fix.

Beyond the Reset: Maintaining a Healthy Dryer

While resetting the control panel can often solve temporary glitches, proper dryer maintenance goes a long way in preventing future issues. Here are some tips:

  • Clean the Lint Trap: After every drying cycle, remove and clean the lint trap located inside the dryer door. A clogged lint trap restricts airflow, reduces drying efficiency, and can even pose a fire hazard.
  • Vent Cleaning: Regularly clean the dryer vent hose and exterior vent opening. Clogged dryer vents are a major safety concern and can significantly impact drying performance. Consider professional vent cleaning annually, especially if you notice long drying times.
  • Level the Dryer: An uneven dryer can lead to excessive noise and vibration. Ensure your dryer is level by adjusting the leveling feet at the bottom of the unit.

When NOT to Consider a Reset: Not Every Glitch Needs a Reboot

While a reset can be a handy tool for resolving control panel issues, it’s not a cure-all solution. Here are some situations where resetting your Maytag Neptune dryer control panel might not be necessary:

  1. Power Outage: If your dryer suddenly stopped working after a power outage, there’s no need to reset. Simply wait for power to resume, and your dryer should function normally again.
  • Blown Fuse: A blown fuse in your home’s electrical system can mimic control panel issues. Check your circuit breaker panel first. If a breaker has tripped, reset it (refer to the “Circuit Breaker Trip” section for details). If a fuse has blown, replace it with a fuse of the same amperage rating (consult a qualified electrician if needed).
  • Clogged Lint Trap: A clogged lint trap is a major culprit behind dryer malfunctions. Before resetting, check the lint trap located inside the dryer door. If it’s full, clean it thoroughly. A clean lint trap allows for proper airflow and can often resolve drying performance issues.
  • Excessively Long Drying Time: Several factors can contribute to long drying times, and a control panel reset isn’t always the answer. Check the following:
  • Heavy Load: Overloading the dryer forces it to work harder and takes longer to dry clothes. Ensure you’re following the recommended load capacity for your dryer model.
  • Damp Clothes: Excessively damp clothes from the washer will take longer to dry in the dryer. Ensure your washing machine is functioning properly and clothes are adequately spun before transferring them to the dryer.
  • Clogged Dryer Vent: As mentioned earlier, a clogged dryer vent is a safety hazard and significantly reduces drying efficiency. If you suspect a clogged vent, consider professional cleaning.


With these simple steps, you should be well-equipped to tackle a malfunctioning Maytag Neptune dryer control panel. Remember, the power cycle is the most common and often most effective reset method. If that doesn’t work, consult your user manual for specific button combinations or troubleshooting procedures for your model.

Always prioritize safety and avoid venturing into hidden diagnostic menus unless you’re comfortable with advanced troubleshooting. Don’t hesitate to seek help from Maytag customer support or a qualified appliance repair technician for more complex issues. By combining proper reset techniques with regular maintenance, you can keep your Maytag Neptune dryer running smoothly and efficiently for years to come.


Q: Will resetting my dryer erase my cycle settings?

A: No, resetting the control panel typically doesn’t affect your saved cycle settings. However, consult your user manual for specific information regarding your model. Some dryers might reset saved settings, but this is less common.

Q: I tried all the reset methods, but my dryer still isn’t working. What should I do?

A: If none of the reset methods solve the issue, it’s time for further troubleshooting. Here are your options:

  • Consult the User Manual: Refer to your dryer’s user manual for troubleshooting sections specific to the error code or problem you’re facing. The manual will offer detailed instructions and potential solutions.
  • Contact Maytag Customer Support: Maytag offers customer support via phone and online chat. Explain the issue you’re experiencing, and a representative can guide you through further troubleshooting steps or direct you to a qualified service technician.
  • Seek Help from a Qualified Appliance Repair Technician: If you’re not comfortable troubleshooting yourself or Maytag support can’t resolve the issue, consider hiring a qualified appliance repair technician. They have the expertise and tools to diagnose and fix complex dryer problems.

Q: Is it safe to unplug my dryer while it’s running to reset it?

A: Absolutely not! Unplugging a running appliance can damage electrical components. Always turn off the dryer and unplug it before attempting any reset procedures.

Q: How often should I reset my dryer control panel?

A: Resetting the control panel isn’t a routine maintenance task. You should only reset it if you encounter issues like unresponsive buttons, strange error codes, or erratic cycle selection.

Q: My dryer has a hidden diagnostic menu. Can I use it to reset the control panel?

A: We strongly advise against using hidden diagnostic menus for resetting the control panel. These menus are intended for advanced diagnostics and can alter unintended settings. Incorrectly navigating these menus could cause further problems. Unless you’re very comfortable with advanced troubleshooting, it’s best to stick to the standard reset methods outlined in this guide or seek professional help.